The Checklist Manifesto

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Highlights

When I arrived for the tour, Salvia took one look at my blue Brooks Brothers blazer and black penny loafers and let out a low chuckle. — location: 747


insane demands of power-mad celebrities but an ingenious ruse. As Roth explained in his memoir, Crazy — location: 995


The effects were carefully measured. And the interventions proved to have widely transmissible benefits—what business types would term a large ROI (return on investment) — location: 1159


capital, Dar es Salaam, — location: 1822

Ffs